Shipping & Returns

Shipping

Shipping rates are based on UPS ground shipping (where applicable) anywhere in Canada or the continental United States. For shipping to Hawaii or Alaska, or outside of Canada or USA, please email sales@bindamerica.com.

Return Policy

Authorized returns only of Black or White coil within 30 days of order date. Machine returns must also be within 30 days of order dat. All returns are subject to a 20% re-stocking fee. You will also be responsible for freight charges; however, we will pay the return shipping cost and waive any re-stocking fee if the return is a result of our error (ie. Wrong color shipped).

All equipment systems returned must be insured for the original purchase amount. If the item is damaged and is not insured, you will be responsible for covering all damage costs.

To schedule a return of an item, please email returns@bindamerica.com for an RMA number. You must obtain an RMA number prior to returning any product. The RMA number should be marked clearly on the outside of the package/box.